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州立农场总理
服务® 程序

The 州立农场总理 服务 程序 is a customer choice program consisting of providers who manage national networks of participating independent providers of water mitigation, 地板, 总承包服务, 屋顶服务. The 州立农场总理 服务 程序 is designed to help you recover from the unexpected following a covered loss. 该计划对pg电子官方网页版来说是自愿的.

州立农场优质服务计划的组成部分包括:

  • 紧急水清除服务(U.S.)
  • 地板维修或更换
  • Contractor Network 服务 Providers (CNSPs) who can assist with identifying and selecting general contractors who can provide an estimate and complete building repairs
  • Roofing Network 服务 Providers (RNSPs) who can assist with identifying and selecting roofing contractors who can provide an estimate and complete roofing repairs
  • 做工保证5年由您选择的供应商

注意:这些程序可能无法在所有地区使用.

我的索赔是否符合获得州立农场首席服务的资格?

  • Your claim handler will determine if your claim is eligible for the 州立农场总理 服务 程序.
  • 如果符合条件, you can select a 州立农场总理 服务 程序 participating network provider to assist with your emergency water mitigation services, 协助地板维修或更换, or assist with identifying and selecting a general contractor who can provide an estimate and complete building repairs or assist with identifying and selecting a roofing contractor who can provide an estimate and complete roofing repairs.

它是如何工作的?

仅限水方案和地板安装方案

  1. 请到财产管理处挂失.
  2. Choose a participating independent service provider; your claim handler can provide you with names of participating independent service providers. 我们将通知您选择的独立服务提供商.
  3. 当独立服务提供商与您联系时安排预约.
  4. 您批准估算并授权维修.
  5. 你向独立服务提供商支付你的免赔额.
  6. You authorize final payment to the independent service provider upon satisfactory completion of repairs.

承建商服务计划

The 承建商服务计划 utilizes Contractor Network 服务 Providers (CNSP) who manage networks of independent general contractors.

  1. 请到财产管理处挂失.
  2. Choose a CNSP; your claim handler can provide you with names of participating CNSPs. 我们将通知您所选择的CNSP.
  3. The CNSP contacts you to assist with identifying and selecting a general contractor who can provide an estimate and perform the repairs.
  4. 总承包商约你检查损坏情况.
  5. 总承包商将估算结果返回给CNSP和State Farm进行审查.
  6. State Farm审核评估并与您联系.
  7. State Farm issues payment directly to you (and your mortgage company if applicable).
  8. You can hire the general contractor who completed the estimate or choose any other contractor/service provider to complete the repairs.

屋顶服务计划

The 屋顶服务计划 utilizes Roofing Network 服务 Providers (RNSP) who manage networks of independent roofing contractors.

  1. 请到财产管理处挂失.
  2. Choose an RNSP; your claim handler can provide you with names of participating RNSPs. 我们将通知您选择的RNSP.
  3. The RNSP contacts you to assist with identifying and selecting a roofing contractor who can provide an estimate and perform the repairs.
  4. 屋顶承包商约你检查损坏情况.
  5. 屋顶承包商将估算结果返回给RNSP和State Farm进行审查
  6. State Farm审核评估并与您联系
  7. State Farm issues payment directly to you (and your mortgage company if applicable)
  8. You can hire the roofing contractor who completed the estimate or choose any other roofing contractor/service provider to complete the repairs.

包括哪些服务?

仅限水方案和地板安装方案

州立农场总理 服务 程序 independent service providers can provide water removal and/or floor repairs and replacements. 这些服务提供商将:

  • 回复:24/7
    • 减少用水, the service provider will contact you within 1 hour and arrive on site to begin the water mitigation work within 4 hours of receiving the assignment (in times of high volume, the vendor may take longer than 1 hour to contact you and longer than 4 hours to begin work).
    • 对地板, the selected service provider will contact you within 3 hours of the assignment to arrange a convenient time to inspect the 地板 damage and provide an estimate.
  • 从授权工作开始.
  • 提供5年的工艺保证.

承建商服务计划

Contractor Network 服务 Providers (CNSP) can assist with identifying and selecting a general contractor who can provide an estimate and complete building repairs; your claim handler can provide you with names of participating CNSPs. 我们将通知您所选择的CNSP. 这些cnsp将:

  • 1小时内与您联系.
  • Make the assignment within 1 hour to the participating general contractor you choose from their network; the participating general contractor will contact you within 2 hours of receiving the assignment to arrange an inspection.
  • Review the participating general contractor's estimate prior to returning the estimate to State Farm for review.
  • CNSP网络参与者将对其工艺提供5年保修.

屋顶服务计划

Roofing Network 服务 Providers (RNSP) can assist with identifying and selecting a roofing contractor who can provide an estimate and complete roofing repairs; your claim handler can provide you with names of participating RNSPs. 我们将通知您选择的RNSP. 这些rnsp将:

  • 1小时内与您联系
  • Make the assignment within 1 hour to the participating roofing contractor you choose from their network; the participating roofing contractor will contact you within 2 hours of receiving the assignment to arrange an inspection
  • Review the participating roofing contractor's estimate prior to returning the estimate to State Farm for review
  • RNSP网络参与者将对其工艺提供5年保修

我可以使用我自己的承包商吗?

您可以选择您喜欢的独立承包商或服务提供商. If you have any questions or want to see if the 州立农场总理 服务 程序 is available in your area, 联系你的州立农场代理或索赔处理人员.